Aug 4, 2022
As apps grow and users rely on apps for their daily activities the more necessity there is for customer support and improved customer experience. Helpshift is a mobile-first customer service platform. It delivers a great in-app help experience for many of the world's top mobile apps and mobile games. Having established their brand within specific industry verticals, The Global Head of Marketing, Christine Dart, dives into future shifts and their expansion into supporting the Metaverse. With this complex space and growing demand supporting the buying journey is critical to the success of operating within the Metaverse. Christine gives us insight into Helpshift’s efforts to provide this customer support.